Terms of service
# Terms of Service
**Luviastilla**
Last updated: July 30, 2026
Welcome to Luviastilla ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of luviastilla.com (the "Site") and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
## 1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on the Site. By using the Site, you represent that you meet this requirement.
## 2. Products and Dropshipping Disclosure
Luviastilla operates as a dropshipping retailer. This means that when you place an order, we transmit your order details to third-party suppliers, who then ship the products directly to you. As a result:
- Products may ship from various international or domestic locations
- Delivery times may vary depending on the supplier and destination (see our Shipping Policy)
- Product packaging may differ from what is shown on the Site
- We make commercially reasonable efforts to ensure product descriptions and images are accurate, but we do not warrant that all details are error-free
## 3. Orders and Payment
- All prices are listed in U.S. Dollars (USD) unless otherwise stated
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability
- Payment is processed at the time of order through our secure third-party payment processors
- You are responsible for providing accurate billing and shipping information
## 4. Pricing and Errors
We strive to ensure accurate pricing, but errors may occur. If a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and refund any amount paid.
## 5. Shipping and Delivery
Shipping timeframes are described in our [Shipping Policy]. Estimated delivery dates are not guaranteed and may be affected by customs processing, carrier delays, or supplier fulfillment times.
## 6. Returns and Refunds
Returns and refunds are governed by our [Refund Policy], which is incorporated into these Terms by reference.
## 7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and the Luviastilla name and branding, is the property of Luviastilla or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
## 8. User Conduct
When using the Site, you agree not to:
- Violate any applicable law or regulation
- Use the Site for any fraudulent or unauthorized purpose
- Attempt to gain unauthorized access to our systems or another user's account
- Upload viruses, malicious code, or engage in activity that disrupts the Site
- Scrape, copy, or misuse Site content for commercial purposes without authorization
## 9. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.
## 10. Third-Party Links and Services
The Site may link to third-party websites or services that are not owned or controlled by Luviastilla. We are not responsible for the content, policies, or practices of any third-party sites.
## 11. Disclaimer of Warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
## 12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LUVIASTILLA AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH IT. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
## 13. Indemnification
You agree to indemnify and hold harmless Luviastilla and its affiliates, officers, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site or violation of these Terms.
## 14. Governing Law and Dispute Resolution
Luviastilla is operated from Osaka, Japan. These Terms are governed by the laws of Japan, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts having jurisdiction over Osaka, Japan, and you consent to the personal jurisdiction of such courts. Nothing in this section limits any non-waivable consumer protection rights you may have under the mandatory laws of your country of residence.
## 15. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
## 16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
## 17. Contact Us
For questions about these Terms, please contact:
**Luviastilla**
Email: chota0511teruya@icloud.com
Address: 505 Lions City Nambaminami, 3-14-23 Ebisunishi, Naniwa-ku, Osaka-shi, Osaka 556-0003, Japan